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CONTACT US

Tenga en cuenta que no aceptamos solicitudes de reserva por telefono o correo electronico. Puede hacer click en Book Now para ver toda la disponibilidad o para hacer una reservacion instantaneo utilizando PayPal. Tambien puede hacer reservaciones visitando la recepcion en nuestra otra hostal The Secret Garden Quito

You can email us at hola@secretgardenquito.com or tel 2956 704 (SG Quito) or 09935 72714 (SG Cotopaxi) or 593993572714 WHATSAPP

TRANSPORT

If you’ve just completed an on-line reservation then you will soon receive an email asking you to tell us how you’ll be getting to the hostel.

Do you have your own transport organised? Please just tell us what time you’ll be arriving, so we can plan your meals etc. 

There are buses running from Machachi that can drop you at the end of our driveway but these are infrequent, not very reliable, and you would then need to walk 3km down our driveway from the main road. The much, much, much easier option…

OUR SHUTTLES

We run a direct shuttle transfer service to The Secret Garden Cotopaxi. The cost is just $5 per person, or free under the promo/package deal. We depart Quito at 10am, pass through Machachi at about 11am, and reach the hostel about midday, in time for lunch and the afternoon waterfall walk. Alternatively we can arrange a private transport any time for $40 per vehicle from Quito to SG Cotopaxi, or $15 per vehicle for the 1 hour journey from Machachi (on the Panamericana) to SG Cotopaxi. 

Shuttle from Quito…

This shuttle departs The Secret Garden Quito at 10am every day. the address is Antepara E4-60 y Los Rios, San Blas, Quito (tel 2956 704). Please try to be there by about 9.45, and don’t hesitate to phone if you have any problems. If you arrive early you are welcome to head up to our rooftop terrace to enjoy spectacular views of Quito Old Town, a free cup of tea (or cheap, but good coffee) and use our free high speed wi-fi. We also serve some great breakfast options at very reasonable prices.

Do you need a reservation at The Secret Garden Quito? Book on-line with no deposit at rooms and prices.

Shuttle from Machachi…

The shuttle passes thru Machachi at approx 11am. In Machachi – one of our drivers will meet you at “The Horse Statue” (Estatua del Caballo). This is a statue of a horse and rider in a small plaza with a fountain/water feature, next to a bus stop.

Click on this link to see  Estatua del caballo on google maps

Coming up from Baños or Latacunga or anywhere South, you must catch a bus going to Quito but tell them you will be getting off at Machachi. Do not catch a bus going to central Machachi as this will not go past the horse statue. As you approach Machachi the bus will stop at a toll booth. Approx 3 – 4 minutes later you will see a Red/Orange “X-Primax” Petrol Station/Gasolinera on your right hand side and a big pedestrian footbridge going over the highway. There are traffic lights just past the footbridge. Get off at these traffic lights and you will see the Horse Statue on your right.

Getting to your next destination…

All our day trips return by around 1.30pm, so you can do any activity on your last day. Lunch on your last day is always included in the price. Guests often prefer to do the Pasochoa trek on their last day, but regardless of what you are doing, you are welcome to take a shower, enjoy lunch etc, before heading off. Most guests leave at around 2.30pm – this enables you to reach Quito, Baños or even Quilotoa by around dinner time that evening.
When you leave the hostel, you will need to get a private shuttle to Machachi (approx. 1 hr). In Machachi, the driver will help you catch the correct bus to your next destination – eg Quito or Latacunga – $1/1hr, Baños – approx. $3-$4 – 2 /½ hrs.
A shuttle to Machachi costs $15 (total, not per person) and we can arrange this anytime 24/7. Most guests leave at around 2.30pm. There are usually more than 5 guests leaving at this time, so the drivers charge $3 pp.
We have shuttles that seat up to 10 guests, so it is often quite cheap to share a shuttle all the way, door-to-door, to your next destination. Quito costs $40 (so for example if there were 8 guests sharing they would pay $5 each) and Baños costs $80 (eg $10 pp if there are 8 sharing). A shuttle direct to the airport takes approx. 2 ½ hours and costs $60.
At snack time, 5pm each evening, the manager will organise/co-ordinate transport for people who are leaving the next day. Guests decide amongst themselves if they want to share shuttles just to Machachi or all the way to their next destination. These fares are paid direct to the drivers.

Contact Us